Forum Discussion
Forwarding calls w/ ring group
For some reason when I enable call forwarding (*72) I need to have my first step on the dial plan be a direct line. If I do a ring group first the calls just go through like normal without forwardin...
My brain can't comprehend how you have this set up lol. I put the extension 701 as a second account on the user like this.
And my 701 extension looks like this.
What I'm not understanding is how you configure the buttons on the actual phone.
I didn't know you could do screenshots here! I'm in the UK and it's 9pm, but I'll attach my screenshots of what I've done over the weekend. What you've done here is the same though.
