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bluetba's avatar
bluetba
Active Contributor
8 months ago
Solved

GoTo Connect - Chrome Extension

Hi, I'm in the UK and I noticed a message in Google Chrome telling me that the Goto Connect Extension "This extension may soon no longer be supported - Remove or replace it with similar extensions fr...
  • GlennD's avatar
    GlennD
    4 months ago

    We're thrilled to announce that the GoTo Chrome extension is once again available in the Chrome Web Store! After a pause due to a framework migration enforced by Chrome, the GoTo for Chrome extension has returned! 

    The Goto for chrome extension is currently available publicly via the Chrome web store, GoTo for Google Chrome.

GlennD's avatar
GlennD
GoTo Manager
8 months ago

Hi bluetba, welcome to the community.

Due to recent changes in Chrome the GoTo Connect extension has been removed from their web store. We are investigating options to work with/around these changes so the extension can be restored. If you have the GoTo Connect Desktop App or Web App installed they have the screen pop feature for incoming calls.

ragiven's avatar
ragiven
Active Contributor
8 months ago

Hi GlennD, is there any impact on support for my company's call center agents who use Chromeboxes and Chromebooks and the GoTo Connect link to handle all calls? They are all remote and have no other technology at this time.