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bluetba's avatar
bluetba
Active Contributor
8 months ago
Solved

GoTo Connect - Chrome Extension

Hi, I'm in the UK and I noticed a message in Google Chrome telling me that the Goto Connect Extension "This extension may soon no longer be supported - Remove or replace it with similar extensions fr...
  • GlennD's avatar
    GlennD
    4 months ago

    We're thrilled to announce that the GoTo Chrome extension is once again available in the Chrome Web Store! After a pause due to a framework migration enforced by Chrome, the GoTo for Chrome extension has returned! 

    The Goto for chrome extension is currently available publicly via the Chrome web store, GoTo for Google Chrome.

MikeB1976's avatar
MikeB1976
Visitor
8 months ago

Hello team,

This very much needs to be figured out.  This is a critical feature that will put your service at a massive disadvantage to other carriers if they have it working.  I have several customers who will cancel their service if it stops working for them.  Please get the developers on this asap as so agents don't start getting bombarded with irate customers demanding cancelation requests.  

Thanks 
Mike 

  • MikeB1976's avatar
    MikeB1976
    Visitor
    8 months ago

    Hey Glenn,

    Any updates on this?  My phones blowing up with pissed off customers.  

     

    Please help.

  • MikeB1976's avatar
    MikeB1976
    Visitor
    8 months ago

    Please explain.  How can you hover over a number on a chrome page that hasn't already been dialed while using the app?  I'd be willing to jump into a remote session to see what you mean.

     

    Thanks 

    Mike 

    • GlennD's avatar
      GlennD
      GoTo Manager
      8 months ago

      The Desktop and Web Apps can be used to make and receive calls, but hovering over a number on a webpage to initiate a call is one function they do not have at this time. Numbers would need to be copied and pasted in or manually entered. 

       

      I will update this topic as soon as an updated Chrome extension is available again.

      • MikeB1976's avatar
        MikeB1976
        Visitor
        8 months ago

        Hello Glen,

         

        now that everyone has lost the click to dial function and I have customers freaking out on me is there an update,

         

        please advise.  

        thanks