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bluetba's avatar
bluetba
Active Contributor
8 months ago
Solved

GoTo Connect - Chrome Extension

Hi, I'm in the UK and I noticed a message in Google Chrome telling me that the Goto Connect Extension "This extension may soon no longer be supported - Remove or replace it with similar extensions fr...
  • GlennD's avatar
    GlennD
    4 months ago

    We're thrilled to announce that the GoTo Chrome extension is once again available in the Chrome Web Store! After a pause due to a framework migration enforced by Chrome, the GoTo for Chrome extension has returned! 

    The Goto for chrome extension is currently available publicly via the Chrome web store, GoTo for Google Chrome.

MikeB1976's avatar
MikeB1976
Visitor
8 months ago

Please explain.  How can you hover over a number on a chrome page that hasn't already been dialed while using the app?  I'd be willing to jump into a remote session to see what you mean.

 

Thanks 

Mike 

GlennD's avatar
GlennD
GoTo Manager
8 months ago

The Desktop and Web Apps can be used to make and receive calls, but hovering over a number on a webpage to initiate a call is one function they do not have at this time. Numbers would need to be copied and pasted in or manually entered. 

 

I will update this topic as soon as an updated Chrome extension is available again.

  • MikeB1976's avatar
    MikeB1976
    Visitor
    8 months ago

    Hello Glen,

     

    now that everyone has lost the click to dial function and I have customers freaking out on me is there an update,

     

    please advise.  

    thanks

    • AmyEGates's avatar
      AmyEGates
      New Member
      8 months ago

      I switched to Edge, because it has an extension that works!  But I prefer chrome.  In the mean time it's a workaround!  

  • MikeB1976's avatar
    MikeB1976
    Visitor
    8 months ago

    Yes understood.  FYI the click to dial feature from a chrome page is a tool that saves companies tons of wasted energy allowing them to not have to dial a full phone number to dial out.  For companies who make hundreds of outbound calls a day it makes a world of difference for them.   I have a number if customers who depend on this capability. 

     

     

    Please get it fixed.

     

    Thanks 

    Mike