Solved
How to Make All Softphone Instances Ring Simultaneously (Same Extension, Multiple Tabs)?
Hello community, I am creating a softphone using the GoTo Connect API that will be embedded in a helpdesk platform. In this environment, it’s common for agents to have multiple tabs open, which mean...
Hi KateG , thank you for your response!
I actually just figured out what I was doing wrong. I was always creating the device with the same device ID. After switching to a random value (such as a UUID) for each instance, all softphone instances now ring as expected.
Thank you!
