Forum Discussion

Tornaderus's avatar
Tornaderus
New Member
2 months ago

I want to delete my GO TO Connect Account.

Hey everyone! I would really like to delete this useless account for me but it seems that it is possible only through phone services, that's irrational. Can anybody help me here how to deal wit...
KateG's avatar
KateG
GoTo Manager
2 months ago

Hi Tornaderus 

I've opened up a case for you. Someone from our team should be contacting you shortly. 

  • Tornaderus's avatar
    Tornaderus
    New Member
    2 months ago

    Thanks KateG.

    Unfortunately still no any message from your team.

    • KateG's avatar
      KateG
      GoTo Manager
      30 days ago

      Hi Tornaderus 

       

      A few things, have you cancelled the account already and are you looking to delete the account entirely? You can delete your account, this article explains how. 

       

      If you are looking to cancel the account, Is the gmail you used the one associated with your GTC account? We would need the admin email address to cancel the account. You may also want to call support directly to cancel for the fasted service.