The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
MichaelJE
9 months agoActive Contributor
Ignored by customer service
 I have sent several emails to the (removed - GlennD) email and have been flat out ignored. Does anyone know why they are ignoring their customers? 
GlennD
9 months agoGoTo Manager
Hi MichaelJE, welcome to the community.
If you need to contact our support team please continue to use the Contact Support option on our support site, unless specifically asked to email. If you have an existing support case open you can use the My Cases feature of our support site to add attachments and comments for the representative that is assisting you without calling again.

MichaelJE
9 months agoActive Contributor
Didn't really helped.