Forum Discussion
GlennD
2 months agoGoTo Manager
Hi MichaelJE, welcome to the community.
If you need to contact our support team please continue to use the Contact Support option on our support site, unless specifically asked to email. If you have an existing support case open you can use the My Cases feature of our support site to add attachments and comments for the representative that is assisting you without calling again.
MichaelJE
2 months agoActive Contributor
Is there any other way to contact them that will get a response? Now I am being ignored by telephone, email and now this portal. This is very frustrating and the worst customer experience I have ever had. My client is now asking for a new provider.