Issues with latest version of GoTo for Teams

Question

My regular GoTo program works fine on my PC but I normally use GoTo in Teams.&nbsp; Unfortunately the audio is not working in that app correctly.&nbsp; I cannot hear the caller.&nbsp; Multiple reboots, reinstalls etc. have proven unsuccessful.&nbsp; Switched headsets as well.&nbsp; Any way to install an older version of GoTo for Teams plugin?&nbsp; Currently on 4.12.1.&nbsp;Thanks!&nbsp;

kateg · Answer

Hi pdxmunkel
It's nice to see you. I don't see any known audio issues with the Teams Plugin. I recommend reaching out to Customer Support, who can examine your system and determine what may be causing the issue.