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Forum Discussion
More Robust Schedules and Holiday scheduling
It would be great when you create a schedule that you could color code the schedule with day mode, night mode, AND LUNCH mode with out having to make a second schedule. That would mean the schedule tab would need to have a 4th option for lunch.
I would also like to see a node that can be drawn to "holiday schedule" node in the dial plan. The holiday tab could be set up how it is not with admins being able to set the dates and times of the holiday but then they would also be able to add a sound clip to each of the holidays that are scheduled. This would make it so admins don't have to login all the time to change the holiday message OR is they forget then a customer isn't hearing the Thanksgiving message at Christmas time
17 Replies
KateG It appears there is some miscommunication. We were asking you to provide some explanation of why you feel the holiday schedule ideas we requested have been "Delivered" when there are still several features we asked for that haven't been implemented. For example, I requested a recurring holiday schedule that we could "subscribe" to. I also asked for a new user profile that provided users with permissions to modify the schedule without gaining access to other phone settings. Our receptionist should have the ability to edit the phone schedule, but we don't want that person to be able to make other changes to our system.
I think the community would like to see their ideas implemented or at the very least provided with a status of their requests before the entire idea thread is marked as "Delivered."
