Hi ephillips1, welcome to the community.
I have reviewed your support ticket and and the notes from our L3 support team. I have reached out to them to see if they can provide some guidance on what your could look for locally on your side.
Hi Glenn,
Thank you for your response.
I have not yet heard anything back from GoTo support regarding this issue. Also, as stated in my original post, I can reproduce this issue outside of my org's LAN. For instance, while on cellular data, using the GoTo mobile app, I called an 800 number, and could replicate this issue. This issue only seems to be isolated to toll-free numbers, as we can dial local numbers without any issues.
