Forum Discussion

wootowl's avatar
wootowl
Active Contributor
4 months ago

PBX Admin going away completely? -- Issues with GoTo Admin that are only resolvable in PBX.

We utilize Yealink phones along with our GoTo Connect implementation. To effectively manage these phones we utilize BOTH GoTo Admin and the PBX Administration interfaces. There doesn't appear to be a...
KateG's avatar
KateG
GoTo Manager
2 months ago

Hi EvanW92​ good seeing you. I shared your feedback and here's the response from the team: 

  • For limitations when it comes to removing a user from a desk phone and reassigning this as a standalone device, we have received this feedback and are working on a way to make it possible and easier in GoTo Admin 
  • For better visibility to see users who only use the softphone app, the team is considering adding this in the users' table
  • For device lists being harder to navigate for big accounts because you must flip through pages instead of scrolling, there are not current plans to change this, but this has been shared and they will take a look.  

 

Thanks for your input! 

EvanW92's avatar
EvanW92
Active Contributor
2 months ago

Thank you for the update KateG​!  Overall, I believe the transition from the legacy Jive PBX to GoTo Admin has gone well as we at least still have access to the old PBX for now.  I'm glad your back-end developers are working on solutions or at least considered them for these inquiries.