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OCC_Dave's avatar
OCC_Dave
New Contributor
4 months ago

Getting SMS Compliance approved

Our SMS Compliance keeps getting rejected.  The status comes back "Update required", and hovering over the message says: "Your website doesn't have a compliant privacy policy. Update your website bef...
  • GlennD's avatar
    4 months ago

    Hi OCC_Dave,

     

    You should be receiving an email from our team with some more details about why the Registry took issue with your Privacy Policy. For anyone who may experience the same issue: Sharing that a customer opted in for SMS messages with a third party is prohibited, so you need to specifically state that you do not do this in your Privacy Policy.