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SixShooterAdv's avatar
SixShooterAdv
New Member
2 months ago
Solved

Ringtone Changes (mute or lower volume)

Our office uses AirPods as headsets in conjunction with GoTo Connect on our phones. Even after adjusting the ringer on the phone, going through phone settings and GoTo settings, each time I get a GoT...
  • GlennD's avatar
    2 months ago

    Hi SixShooterAdv, welcome to the community.

     

    Unfortunately, with iPhones you cannot set individual volumes for specific apps. There is a specific setting for headphone volume documented here that you could try: 

    Reduce loud headphone sounds

    You can limit the maximum volume of sound that plays through headphones on your iPhone.

    • Go to Settings  > Sounds & Haptics > Headphone Safety.   
    • Turn on Reduce Loud Audio, then drag the slider to specify the maximum volume.