The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
jte
2 years agoActive Contributor
"Seen" calls become "unseen" again and again
Many times -- probably more than half the times -- when I restart GoTo Connect, one to a few calls is tagged as "unseen" even though I have clicked "Mark all as seen" on those same calls before. For...
- 9 months ago
Thank you, KateG. The issue is resolved for me. Please share my thanks with the coding team.
KateG
2 years agoGoTo Manager
Hi jte welcome to the GoTo Community,
Calls being shown as unseen after marking all calls as seen is currently a known issue. I don't have a timeline yet for a fix, but I've added your comment and experience to the internal ticket.
Thanks for your report and patience and sorry for the inconvenience.