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Forum Discussion

mkeaton's avatar
mkeaton
Frequent Contributor
2 years ago

Sending Fax from the App

Hello! Saw this in the whats new section, reviewed the support page... doesn't seem to exist yet?  Also  with the fax section, is there no way to search for  a fax? Mark them all as read? We have 5K ...
KateG's avatar
KateG
GoTo Manager
2 years ago

Hi mkeaton good to see you! 

 

The Outbound Fax feature is live for all customers. You may need to clear the cache and cookies for the updates to appear in the app. 

 

The team has reviewed your excellent fax suggestions, particularly regarding fax search and marking all as read, and is looking for a way to incorporate this into the roadmap. 


Thanks as always for your valuable and helpful feedback! 

  • mkeaton's avatar
    mkeaton
    Frequent Contributor
    2 years ago

    KateG  I tried that, still no drop down to select fax on the dial button. I also  checked the app, its not there either.  I don't think the app has a clear cache/cookies thing built  into it? 

     

    Here is the app:

    App version # GoTo 0.423.1 4.5.0 - checked for updates, nothing

     

    Also tried using another browser (Firefox + Chrome) both have the same result.

     

    Anyone else around here able to say if they have  access to send? Just curious if its just my company or if others are missing the option to send a fax.

     

    I'll check again Monday,  maybe the update package hasn't reached us yet. Thank you!