The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
mkeaton
2 years agoFrequent Contributor
Sending Fax from the App
Hello! Saw this in the whats new section, reviewed the support page... doesn't seem to exist yet? Also with the fax section, is there no way to search for a fax? Mark them all as read? We have 5K ...
KateG
2 years agoGoTo Manager
Hi mkeaton good to see you!
The Outbound Fax feature is live for all customers. You may need to clear the cache and cookies for the updates to appear in the app.
The team has reviewed your excellent fax suggestions, particularly regarding fax search and marking all as read, and is looking for a way to incorporate this into the roadmap.
Thanks as always for your valuable and helpful feedback!
- mkeaton2 years agoFrequent Contributor
KateG I tried that, still no drop down to select fax on the dial button. I also checked the app, its not there either. I don't think the app has a clear cache/cookies thing built into it?
Here is the app:
App version # GoTo 0.423.1 4.5.0 - checked for updates, nothing
Also tried using another browser (Firefox + Chrome) both have the same result.
Anyone else around here able to say if they have access to send? Just curious if its just my company or if others are missing the option to send a fax.
I'll check again Monday, maybe the update package hasn't reached us yet. Thank you!