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Forum Discussion
Soft Phone Full Screen popup
Hi, I accidently turned-on soft phone feature and after that whenever any incoming call comes, full screen popup on top of all programs which is annoying. Is there any way to disable the softphon...
Hi tarakm welcome to the GoTo Community.
This article explains how to use docked mode to place the softphone into the app instead of having the softphone in a separate window. Let me know if this helps, thanks!
Hi Kate,
I have problem with my Goto program on windows PC.
Whenever any incoming call comes, the new Goto window popped up on top of everything.
I have screenshot of that window but can't find any option to attached it.
Another user who has not unable to softphone has no issue of popup window.
How do I disable softphone.
Hi tarakm
Have you tried disabling "Pin Window" found in Settings. This should make it so that the window does not stick on top of other app windows.
If this doesn't resolve the issue, you should be able to upload a screenshot of what you see, you usually need to post a few times before you are allowed to post a screenshot.
Hi Kate,
Thanks for the reply.
Pin window is already disabled. Below is the screenshot of the window which is popped up on top of everything when there is a incoming call.
