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Forum Discussion
STCadmin
6 months agoNew Member
Team Chat?
I'm a new GoTo customer. I was looking at the GoTo Connect specs and saw that a Teams chat is supposed to be part of it. But I only see Messages that are our SMS. I was hoping to completely stop using MS Teams and only the GoTo app. Our onboarding project manager has been fairly unresponsive, so I'm asking the community first.
I think I finally figured it out. I need to allow Business messaging in meetings to allow the direct chats. I did not have access to those originally once I clicked allow business chat in meetings it began showing up.
2 Replies
- STCadmin6 months agoNew Member
I think I finally figured it out. I need to allow Business messaging in meetings to allow the direct chats. I did not have access to those originally once I clicked allow business chat in meetings it began showing up.
- GlennD6 months agoGoTo Manager
Hi STCadmin​, welcome to the community.
Direct and Team Chat is available in the Mobile and Desktop Apps. For Mobile it is located in Messages at in the bottom shortcuts, and on the Desktop they can be accessed through the Inbox.