Forum Discussion

STCadmin's avatar
STCadmin
New Member
2 days ago
Solved

Team Chat?

I'm a new GoTo customer. I was looking at the GoTo Connect specs and saw that a Teams chat is supposed to be part of it. But I only see Messages that are our SMS. I was hoping to completely stop using MS Teams and only the GoTo app. Our onboarding project manager has been fairly unresponsive, so I'm asking the community first.

  • I think I finally figured it out. I need to allow Business messaging in meetings to allow the direct chats. I did not have access to those originally once I clicked allow business chat in meetings it began showing up.

2 Replies

  • I think I finally figured it out. I need to allow Business messaging in meetings to allow the direct chats. I did not have access to those originally once I clicked allow business chat in meetings it began showing up.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 days ago

    Hi STCadmin​, welcome to the community.

    Direct and Team Chat is available in the Mobile and Desktop Apps. For Mobile it is located in Messages at in the bottom shortcuts, and on the Desktop they can be accessed through the Inbox.