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Forum Discussion
Plexus_Tech
2 years agoNew Contributor
Voicemail Hack
Hello All, Just a word of caution to be sure to reset voicemail PINs. We had a client where a hacker pulled their main company phone number off their website, called their number in the middle o...
GlennD
2 years agoGoTo Manager
mkeaton We do cover this in our onboarding and support documentation when setting up voicemail, changing the PIN is the last step in the process. We are looking into appropriate reminders for customers to check that they/their users completed changing their PIN in the last step.
Plexus_Tech
2 years agoNew Contributor
Hi Glenn,
Thanks for that response. Maybe something from GoTo stressing the importance of changing that PIN. I don't think the average user even thinks that someone could use that to get into their email.
Thanks,
John