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Forum Discussion
Voicemail
We have clients that let us know that it is not really possible to leave a voicemail if someone is actively using the line already, because our staff member is on the phone with someone or someone el...
Hi Nickerkr, welcome to the Community.
You can configure a dialplan to direct calls to specific voicemail boxes if you are not available or on another call.
I see you are currently working with our support team to test the line that is currently not working, please check your email, they should be able to help get the line active.
