Forum Discussion
KateG
24 days agoGoTo Manager
Hi jlocogoto Welcome to the Community.
This is not expected behavior. There are a few things you could try in this article.
- Dock the softphone, see #1 in the article
- Pin the window, see #8 in the article
If it still occurs, it would be helpful to see a recording. If you want to create a link, you can use something like ScreenRec. If that doesn't work, I can create a case for you, and someone from our support team can assist with a recording.