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NetApro20's avatar
NetApro20
New Contributor
5 years ago
Solved

Disable local recording

Our subscription to GotoMeeting Business should allow unlimited cloud recordings.
In several meetings, recording is automatically activated locally. How can we force cloud recordings?

Thanks.

  • GlennD's avatar
    GlennD
    3 years ago

    Hi jstephan, welcome to the community.

     

    In the new GoTo App you can switch between Cloud and Local recording by clicking on your profile in the top right and then clicking on Settings in the drop-down menu. 

     

     

    Account Admins have the ability to set a user's account to Cloud or Local recording by:

    • Signing in to the Admin Center
    • Selecting Manage Users
    • Selecting the User
    • Selecting Edit to the right of Settings
    • Selecting the current recording method under Features

     

     

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  • NetApro20's avatar
    NetApro20
    New Contributor
    5 years ago

    Thank you for your answer,
    in my case, it would be enough to be sure that the preference is always the cloud. Even if you set the setting on the cloud, many recordings start exclusively locally.
    Am I missing something?

    Thanks.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi NetApro20 ,

    The only way to disable local recording would be to restrict access to a local HD by hosting through a mobile app.  Currently we have the ability to disable Cloud, but not Local recording.