Forum Discussion

kujaw's avatar
kujaw
Active Contributor
4 years ago

Firefox not supported for hosting or attending in the browser

I am using Firefox 82 and I just got below message when trying to join meeting:

"Your browser or operating system doesn’t support this meeting.
To join your meeting online, open this link in the latest version of Google Chrome:".

 

Do you plan making meetings usable on Firefox?

 

 

  • Hi everyone,  To host or attend a GoToMeeting in a web browser you must use Chrome, Microsoft Edge or another Chrome based web browser such as Chromium. 

     

  • asemblance1's avatar
    asemblance1
    New Contributor

    Why no news on this yet? It is ridiculous that Firefox is not supported.. It is supported by a lot of much less well known/ established (and free..) services! When will this be available? I don't want to have to install a new browser specifically to use this service when Firefox is supported on everything else!

    • AshC's avatar
      AshC
      Retired GoTo Contributor

      asemblance1  Firefox can work, but the audio engine is still not compatible there.  We hope to have full compatibility this year.

      • KateG's avatar
        KateG
        GoTo Moderator

        Hi everyone,  To host or attend a GoToMeeting in a web browser you must use Chrome, Microsoft Edge or another Chrome based web browser such as Chromium. 

         

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    Hi kujaw ,

    What operating system are you using there?

    Have you been able to join GoToMeetings with the web app before?

    • kujaw's avatar
      kujaw
      Active Contributor

      This is what I'm getting now.

      • kujaw's avatar
        kujaw
        Active Contributor

        Same issue occurs on Ubuntu 18.04 using Firefox.

    • kujaw's avatar
      kujaw
      Active Contributor

      Arch Linux 64-bit.

      Nope, that's my first meeting ever.