The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Host unable to Unmute everyone at the click of one button
Hi: The new app does not allow me to unmute all participants at the click of one button. This makes it very difficult as I am unable to control the meeting and allow the participant that I want to allow to speak to be unmuted.
Hi robincares22, welcome to the community.
We have made a slight change with muting in the GoTo App, Organizer's can mute attendees and prompt them to unmute (the attendee sees a message on their screen). For the privacy and security of the attendee, organizers cannot unmute their microphone directly.
5 Replies
Hello GlennD​, I realize now that I may have accidentally posted my request tagging onto a separate post. And I also am following up on this request MUCH later.
However, I still cannot locate an option to edit participant's names within the GoTo desktop app call in progress. I am using this version: Windows states version 4.15.0, whereas the client about section states version 0.156.0.
Per your previous instructions, I don't quite understand which windows to merge as the desktop app is the only open window, and I couldn't find any merge option within the toolbar.
When I view the People pane, I can see the three dots options per person in the call. When I select the options for my own name, I see an option to "Edit name & email". However, there is no equivalent option to rename any other participant in the call.Hi Joseph66, welcome to the community.
This is already possible in both GoTo Meeting Classic and the new GoTo App experience. Currently, if you are using the new GoTo App to host your meeting you need to merge the windows > open the People list > click on the 3 dots to the right of Caller 01 > select Edit name
Hi robincares22, I have looked into this and if you merge the GoTo App windows using the Merge option in the tool bar you can edit and rename attendees who dial-in without entering their PIN code. I've let the team know so we can correct this issue so it works in Pop Out mode as well.
Hello, I am wishing to request a feature be implemented. As an organizer of a GoToMeeting call, I have many different participants who join my calls on a daily basis. It is often that I find that participants who join my call do not create their display names for themselves in a standard manner that I have requested of them. I would greatly benefit from having the ability to change their display names in my call for my needs, rather than halting my meeting to request and instruct individuals to change their display names.
Hi robincares22, welcome to the community.
We have made a slight change with muting in the GoTo App, Organizer's can mute attendees and prompt them to unmute (the attendee sees a message on their screen). For the privacy and security of the attendee, organizers cannot unmute their microphone directly.
