The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
robincares22
2 years agoNew Member
Host unable to Unmute everyone at the click of one button
Hi: The new app does not allow me to unmute all participants at the click of one button. This makes it very difficult as I am unable to control the meeting and allow the participant that I want to ...
- 2 years ago
Hi robincares22, welcome to the community.
We have made a slight change with muting in the GoTo App, Organizer's can mute attendees and prompt them to unmute (the attendee sees a message on their screen). For the privacy and security of the attendee, organizers cannot unmute their microphone directly.
GlennD
2 years agoGoTo Manager
Hi robincares22, I have looked into this and if you merge the GoTo App windows using the Merge option in the tool bar you can edit and rename attendees who dial-in without entering their PIN code. I've let the team know so we can correct this issue so it works in Pop Out mode as well.