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Forum Discussion
Terrasolid-team
11 months agoVisitor
Approving registrant via GoToWebinar API
Hi, I'm trying to approve a registration via The GoToWebinar REST API, but there's no way to update a registration listed in the documentation here https://developer.goto.com/GoToWebinarV2#operatio...
Terrasolid-team
11 months agoVisitor
Hi Glenn, thanks for responding.
The idea around this is to use the registrant.added webhook to get the registrant info and after filtering, automatically approve specific registrants with the g2w API.
Currently we have to manually approve registrants to our prerecorded trainings and upcoming trainings.
GlennD
11 months agoGoTo Manager
Unfortunately, it does not look like the API covers this. Looking at the create webinar function there is no option to enable manual approval when creating a webinar either.
- Terrasolid-team11 months agoVisitor
Hi,
Since it's not possible to update a registrant's status, we tried deleting the original registrant and then creating a new one to automatically accept them, but even though the registrant is added via the API they are still "pending" and have to be manually approved. Is there a way to mark the status as "approved" when creating a registrant via the API?
Also, the API documentation lists accepting registrations as one of it's use cases, so are there any examples on how to do this the intended way?
- GlennD11 months agoGoTo Manager
Did you create the webinar using the API as well, or schedule it through the website? I ask because I do not see an option in the Create Webinar documentation to choose between manual and automatic approval. Can you sign into your account and check the Registration setting is set to Automatic Approval?
- Terrasolid-team11 months agoVisitor
The webinars are in manual mode since we don't want to accept everyone that registers.
For example, registration links to our prerecorded webinars are listed on our website and customers that have a maintenance agreement with us are approved to view the webinar.Does the automatic approval have some settings when using the api or does it just approve everyone that registers?