Forum Discussion
Hi,
Since it's not possible to update a registrant's status, we tried deleting the original registrant and then creating a new one to automatically accept them, but even though the registrant is added via the API they are still "pending" and have to be manually approved. Is there a way to mark the status as "approved" when creating a registrant via the API?
Also, the API documentation lists accepting registrations as one of it's use cases, so are there any examples on how to do this the intended way?
Did you create the webinar using the API as well, or schedule it through the website? I ask because I do not see an option in the Create Webinar documentation to choose between manual and automatic approval. Can you sign into your account and check the Registration setting is set to Automatic Approval?
- Terrasolid-team2 months agoVisitor
The webinars are in manual mode since we don't want to accept everyone that registers.
For example, registration links to our prerecorded webinars are listed on our website and customers that have a maintenance agreement with us are approved to view the webinar.Does the automatic approval have some settings when using the api or does it just approve everyone that registers?
- GlennD2 months agoGoTo Manager
There are no approval options supported by the API at this time. If the webinar was created with the API and registrants added with the API they would be automatically be approved. Since this webinar was scheduled with manual approval selected the only option is to manually approve the registrants through the GoTo Webinar interface.
There are a couple of other options for managing registrations, like Bulk Registration where you upload a list, or restrict registration to specific domains.