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Forum Discussion
Attendee certificates not sent
Hi. For one of our recent webinars, it appears that attendees did not receive the link to their attendance certificates. We looked at the Multi-Attendee report for this and a few other webinars, and ...
Hi eUROGEN-DS nice to see you around. I don't know of this occurring, unless 'Certificate included with a follow-up email' wasn't enabled when scheduling the webinar. By default, it's turned off. If it was enabled, can you PM me the Webinar ID (click on my username, then send a message button on the right) I can create a case and we can take a closer look. Thanks.
