Forum Discussion
ilcapitano
6 years agoNew Contributor
Audio works only one way
In a practise session one of our panelist had problems with audio: She could hear us but no one couldn't hear her. She re-joined and tried both available audio souces without success. Is there someth...
- 6 years ago
It is always a best practice to reboot just before a GoTo Webinar, or any other program that uses the microphone and speakers. A program on your computer can grab hold of the sound and not let other programs use it. Rebooting fixes all that.
ilcapitano
6 years agoNew Contributor
Thanks for your reply Chris,
We tried selecting no audio and back to computer audio but it didn't help. However, rebooting did the trick. It seems to be the magic wand to many technical issues. :)
The computer was Lenovo and as far as I understood this was the first GoToWebinar she joined, so no previous experience.
Chris Droessler
6 years agoRespected Contributor
It is always a best practice to reboot just before a GoTo Webinar, or any other program that uses the microphone and speakers. A program on your computer can grab hold of the sound and not let other programs use it. Rebooting fixes all that.