Forum Discussion

NikkiO's avatar
NikkiO
New Member
5 months ago

Can automated certificates be generated but not released until approved?

Hi,

is it possible to add a function to the automated certificates so that rather than linking them to the follow up email I can choose/authorise/approve who receives them on an individual by individual basis?

An alternative would be for the system to generate the certificates and allow me to download them in bulk or individually to be issued as required rather than putting the link in the follow up email.

Not all our webinar attendees want/need certificates so we don't use the current option to include a link to the certificate within the follow up email. For the participants that do require certificates we have a validation process to check that they have attended/completed the whole webinar as the system just issues them to anyone who has joined the webinar regardless of whether they attend and complete the whole event, or not.

1 Reply

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  • KateG's avatar
    KateG
    GoTo Manager
    5 months ago

    Hi NikkiO 

    The ability to customize who receives certificates isn't available at this time. This request has been mentioned previously in our idea section here. Feel free to add your vote and comment, it helps the team when prioritizing feature releases.