Cannot get into my GoToWebinar Dashboard
For years, I've been using https://dashboard.gotowebinar.com/ to log-in and create/manage my existing webinars. It was a blue background and always had my upcoming webinars, recordings, etc. Today when I went to log-in, my saved link reverts me to a "My Account" page (https://myaccount.goto.com/products) that says, "You are an account admin. Please navigate to the Admin Center to manage users and account settings." I'm not sure what this page is or why I'm being taken there - I seem to only be able to make profile changes, which I don't need to do.
How can I get access all my old data (including webinars happening tonight), etc? I tried searching the help, but I can't seem to find an article that relates. I've also tried accessing several links directly, but they all revert me back to this Admin Profile page.
Thanks for the help.
Hi firsttravel, welcome to the community.
I reviewed your account an currently you have no active license which is why you are being directed to the My Account page. I see that we have been trying to contact you by email and calling, but have so far failed to connect. Please check for an email from gOto.com sent on March 7th and respond to it, or call our toll free support and reference case 21241257
