The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Captions embedded in recorded webinars
Sorry if this is a redundant question. I did see some other post regarding close captions, or captions in general but nothing related to my concerns.
When in a Webinar there is the option now for live caption, which works great! Most of our webinars are recorded . I notice that after the recording is ready you can see the transcript but that is it. Unless I am missing something is there a way to add the captions to the video after. When i replayed the video I did not see any captions. This would not be helpful for someone who needs captions and would watch the video at a later time. Is this something that you guys are working on or are you guys only offering live captions during the webinar? Thanks
Hi MelissaF the team confirmed, Closed Caption is in-session only, when viewing the recording of a webinar, you can not enable closed caption. However, there is the option to view the transcript which highlights and follows along with the conversation.
The one thing to note, if you created and scheduled a recorded webinar (not the recording of a standard webinar) there is an option to use closed captions.
3 Replies
Hi MelissaF the team confirmed, Closed Caption is in-session only, when viewing the recording of a webinar, you can not enable closed caption. However, there is the option to view the transcript which highlights and follows along with the conversation.
The one thing to note, if you created and scheduled a recorded webinar (not the recording of a standard webinar) there is an option to use closed captions.
Thanks Kate appreciate you looking into this for me. :)
