Forum Discussion

Gregory_acerta's avatar
Gregory_acerta
New Member
5 years ago

Full screen mode, part of screen is being cut off

Hi guys,   Maybe this topic has been brought up before, but I didn't find it.    We are using GoToWebinar as a way of talking about a topic by showing a powerpoint presentation and have a present...
  • Webinar Chick's avatar
    Webinar Chick
    5 years ago

    Happy Friday!  The logo or bottom cut off of slides has been a challenge ever since the latest version came out.   After it became an issue for my clients,  I discovered the best guide for fixing this.  It is PowerPoint itself.  

    Go to the VIEW mode, click on Ruler, Gridlines, and Guides.  Your screen will look like a piece of graph paper which is good.  The best place is between 4 and 5 dots up from the bottom.  You should do the placement on your presentation master template.  I have recorded multiple videos testing this and this is the best option I have found. 

     

    Good Luck.

    Sharyn

     

Webinar Chick's avatar
Webinar Chick
Contributor
5 years ago

Happy Friday!  The logo or bottom cut off of slides has been a challenge ever since the latest version came out.   After it became an issue for my clients,  I discovered the best guide for fixing this.  It is PowerPoint itself.  

Go to the VIEW mode, click on Ruler, Gridlines, and Guides.  Your screen will look like a piece of graph paper which is good.  The best place is between 4 and 5 dots up from the bottom.  You should do the placement on your presentation master template.  I have recorded multiple videos testing this and this is the best option I have found. 

 

Good Luck.

Sharyn

 

  • Chris Droessler's avatar
    Chris Droessler
    Respected Contributor
    5 years ago

    Thanks Webinar Chick. I never encountered that until today when I was trying to get a remote presenter on the screen.  Luckily this was just a practice webinar.

     

    In my case, the left side of the image was cut off, not the bottom edge.

     

    I think this is an issue with newer computers able to output a higher resolution than GoTo can handle.  I'm going to have to get a newer computer and check out my theory.

    • Webinar Chick's avatar
      Webinar Chick
      Contributor
      5 years ago

      Chris, the same process works.  You just have to play detective.  Put three logos on the graph and then host a webinar.  You will see which one on the left works for you.  Crazy, I know but it works.