Forum Discussion

Mel-SoTSA's avatar
Mel-SoTSA
Active Contributor
5 years ago
Solved

"HTTP Status 400 – Bad Request" when someone who has registered tries to join early via webinar ID

I've tested this and confirmed when a registrant tries to join early (before webnar has started)  using the webinar ID at https://global.gotowebinar.com/join or  a link with ID appended ie https://gl...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi Mel-SoTSA

I'm afraid those urls are not accurate for attendees to join through.  You cannot simply add the webinar ID to the end of global.gotowebinar.com/join/ .... 

 

I can't recreate the error you posted in any browser when I use an existing, registered email and the 9-digit ID at https://www.gotomeeting.com/webinar/join-webinar

 

Or when I use the unique join link provided to me by GoToWebinar; 

https://global.gotowebinar.com/join/3123986716520575756/737895687 (note this number is must longer than the ID, and is created solely for the registrant)