i can not access GotoWebinar dashboard
everytime i access https://dashboard.gotowebinar.com, i redirected to https://myaccount.logmeininc.com/ this is my 1st time signup on gotowebiar LITE plan. any help please ? how can i access CHAT...
Forum Discussion
Hi jonohusin welcome to the GoTo Community,
You should have access to the dashboard. It may be a timing issue for when you switched your plan, is the issue still happening?
i only can access https://myaccount.goto.com/
and this is what https://myaccount.goto.com/ look like:https://prnt.sc/XqO4b0Jbc3nU
when i access ADMIN CENTER, i CONNECTION time out page https://prnt.sc/f9xFOjqUFmQ-
and when i tried INCOGNITO browser, and login here https://dashboard.gotowebinar.com/, i got this https://prnt.sc/I2araiRoz8Wo for awhile then redirected again to https://myaccount.goto.com/
Previosuly, i was on GOTO WEBINAR TRIAL, then upgrade. So how can i fix this ? i can not make a call due to limited english skill. i am not native english speaker. Please any LIVE CHAT HELP ???
when i tried another browser then use VPN, i can access ADMIN CENTER
here is the screenshot https://prnt.sc/yPT9Y1sG7YAK
as you can see my GOTO WEBINAR LITE license is 0/1
does it mean i have 1 license but not in use ?? or the product NOT ACTIVATED yet ???
CMIIW
and the issue is still there, i can not access https://dashboard.gotowebinar.com even if i used different browser and use VPN
