Forum Discussion

Ennowell's avatar
Ennowell
New Contributor
2 years ago

If Online self-service accounts can be migrated to Corporate accounts?

Hi~   We are a company and registered online and the account name of the admin center is our company name. However, after purchased GoTo Webinar plan by credit card with online account , the payer ...
KateG's avatar
KateG
GoTo Manager
2 years ago

Ennowell If you have a corporate account, it should be billed in your company name, I believe.

 

I've reached out to the sales/billing rep to assist with this, they should be contacting you soon. Thank you as always for your patience. 

Ennowell's avatar
Ennowell
New Contributor
2 years ago

Hi Kate,

 

Noted, I expect that the sales/billing rep contact me soon.

 

I appreciate your help and patience on my issue.

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Ennowell I've pm'd the agent assigned to your case to ask why there hasn't been a response. Thanks again for your patience. 

  • Ennowell's avatar
    Ennowell
    New Contributor
    2 years ago

    Hi Kate,

     

    So far, no any representative contact me about corporate account moving, could you help push them?

     

    I hope this issue can be solved very soon.

     

    Thank you.