Exciting changes are coming as we upgrade our community website. You may notice a fresh new look and some differences in how things work. We will post more details soon and can’t wait to welcome you to our improved space!

Forum Discussion

Jas1's avatar
Jas1
Active Contributor
2 years ago

Mac user as Co org issue with questions

Hi . Yesterday we hosted a webcast (classic) and 2 of our co orgs both with MacBooks were unable to see all columns in the questions pane. When they right clicked into the columns to supress certain...
Jas1's avatar
Jas1
Active Contributor
2 years ago

Thanks Kate

 

Can you please confirm if this will still be the case when using the 'new experience' in GoTo?

KateG's avatar
KateG
GoTo Manager
2 years ago

Hi Jas1, 

 

I tried Q&A on the new experience with a Mac and Windows and there was no difference. Note that the Q&A function is different in the new experience. This post explains how you can try it. 

 

 

  • Jas1's avatar
    Jas1
    Active Contributor
    2 years ago

    Thanks Kate.
    That's rather disappointing to hear as we run lots of  webinars/webcasts and have multiple panel members and multiple co-orgs  that manage the 100s of questions that we get in during our events.
    The co-orgs are there to assign themselves questions, that they will answer and this will mean MacBook users will still not be able to see what's been assigned to who leading to confusion during a live question and answer session.
    Surely the developers  at GoTo need to look at Mac users and ensure they can have the same functionality as others ???

    • KateG's avatar
      KateG
      GoTo Manager
      2 years ago

      Hi Jas1, thanks for your feedback. 

      There are limited updates being made to the Classic version these days, so it's likely it will remain as is. 

       

      If/when you choose to use the new experience, I'd be curious to hear your feedback. Thanks 😀