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herojig's avatar
herojig
New Contributor
6 years ago
Solved

My webcam passes all tests, but in real life fails to connect during a real webinar.

My web cam passes all tests, but when I dial into the webinar I am supposed to be presenting, I can't share the camera. In the Control Panel it just says Connecting... when I hit the share button. Wh...
  • AshC's avatar
    AshC
    6 years ago

    In our testing, using the GoTo software preferences while in session and checking the webcam section can trigger the webcam usage request.  You might also try re-installing GoToMeeting more than once in order to trigger the Apple security process.