The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
herojig
6 years agoNew Contributor
My webcam passes all tests, but in real life fails to connect during a real webinar.
My web cam passes all tests, but when I dial into the webinar I am supposed to be presenting, I can't share the camera. In the Control Panel it just says Connecting... when I hit the share button. Wh...
- 6 years ago
In our testing, using the GoTo software preferences while in session and checking the webcam section can trigger the webcam usage request. You might also try re-installing GoToMeeting more than once in order to trigger the Apple security process.
Chris Droessler
6 years agoRespected Contributor
Newer Macs have a security setting in the System Preferences where you allow GoTo to access the webcam. Ensure that is set correctly.
herojig
6 years agoNew Contributor
Like I said, passes all tests but still has problems. I finally got it to connect in the webinar control panel, but the webinar moderator says he can't see me.