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New platform - Pop-out functionality
If I choose to use the Pop-out functionality before the start of a broadcast to arrange the dashboard to my liking, it reverts to the default setting once I start the broadcast and start sharing a sc...
donalmurphy The team confirmed that this is expected behavior, flexible layout is not supported with video play.
I do understand that this is not ideal and I will share this feedback with the team at large. Thanks for taking the time to share your experience.
Hi donalmurphy
With flexible layout, Your desired layout is saved and readily available for future sessions. Are you using the desktop app?
Yes, I'm using the desktop app.
Hi donalmurphy I haven't been able to replicate this with my setup, but can you let me know the following:
- When you say the pop-out function is disabled what does that mean? Is it merged when you present?
- Can you tell me what device you are using to present?
- Are you using one screen or two (are you using a monitor)?
Hi Kate,
My responses in turn:
- When I'm sharing a video, for example, the Pop-out icon in the lower right of my Control Panel is greyed out and when I hover over it a text box appears stating that I will be able to use this feature again once the video has stopped playing.
- I use a Dell laptop.
- In addition to my laptop screen, I am also connected to two external monitors.
Cheers,
Donal
donalmurphy thanks for the additional information, your other post also helped me out too.
Your system is similar to mine and tested your experience, here's what I saw when popped out:
- Sharing my screen and showing what I had on my monitors did not result in any change. I remained popped out.
- Sharing a video I had previously uploaded did result in the screen merge. I saw the message below indicating that I could pop out when the video was done.
Based on the message, this appears to be intended behavior, I don't know why, but can see what I can find out. Can you let me know why this is an inconvenience? I'd like to share the feedback with the team. Thanks!
