The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Poll questions disappearing, deleting or duplicating
Hi, Our poll questions for webinars keep either disappearing, deleting or duplicating. Removing, re-creating and saving isn't solving it. Is anyone else experiencing this? if so, are there any fi...
Hi Kate,
I think the case has accidentally been closed. How can we reopen it?
Is GoTo going through an update? I've been told some customers have the 'classic version' and others have a new version green header. They are also experiencing issues with features being glichy, i'm wondering if it's due to this system upgrade/transition.
Hi CustomerEd
I reopened the case, someone should reach out to you soon. You can also call back our support directly using this link. Speaking to someone on the phone will be the best bet to get to the bottom of what's happening.
There is a new version of GoTo Webinar currently in Beta, if you haven't switched to the new experience, your attendees won't be in the new experience. For more information on the new experience, please see Glenn's post here.
Can you provide some more information on what features are glitchy? Thanks.
