Forum Discussion

donalmurphy's avatar
donalmurphy
Active Contributor
5 months ago

Pre-recorded video not appearing in webinar recording in new app

My webinars typically consist of live intro, followed by a pre-recorded video (which I upload prior to the start of the broadcast), followed by a live Q&A session and outro. I have also programmed th...
KateG's avatar
KateG
GoTo Moderator

Hi all, 

The team has released a fix that should mitigate this issue. 

If you still have issues with recorded videos not appearing in Webinar recordings, please do let me know. 

donalmurphy's avatar
donalmurphy
Active Contributor
3 days ago

This is good news, Katie. I have a webinar tomorrow, October 1, so fingers crossed.