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donalmurphy's avatar
donalmurphy
Active Contributor
2 years ago
Solved

Presenter Viewing Materials when playing a uploaded video results in video starting over

I used the new version of the GoToWebinar platform for the first time today. Part of my broadcast was sharing a pre-recorded talk. I did so from the main Sharing icon at the bottom of the Organizer d...
  • KateG's avatar
    KateG
    2 years ago

    donalmurphy the next release is scheduled on 6/19, if you see it occur after that please let me know. 

KateG's avatar
KateG
GoTo Manager
2 years ago

HI donalmurphy 

 

I haven't heard of this previously, but believe I confirmed your experience, I'm following up with the team to see if this is a known issue and the status and will let you know. Thanks for your report and patience! 

donalmurphy's avatar
donalmurphy
Active Contributor
2 years ago

Thank you for looking into this. I look forward to hearing more, and ultimately, seeing a fix implemented. 

  • donalmurphy's avatar
    donalmurphy
    Active Contributor
    2 years ago

    Any update on fixing this gremlin?

    • KateG's avatar
      KateG
      GoTo Manager
      2 years ago

      donalmurphy no update yet, but I'm checking with the team. ğŸ™‚

      • lungsask's avatar
        lungsask
        Visitor
        2 years ago

        I am also encountering this issue and it is quite frustrating. But yes, I'm glad that we have the ability to seek the video back to where it was prior to the interruption.