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julieswork's avatar
julieswork
Active Contributor
4 years ago
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Problems with bulk upload of registrants

I am having problems uploading a list of bulk registrants. I used the template from GoToWebinar, saved the file as a .csv and have tried uploading it 3 times. Each time it appears to go through, but then I receive an email message telling me there was a problem with the bulk registration.

 

My company's email is tomorrow and I need to have these 1,000+ names added. The file is only 65 kb so I don't think it's too big.

 

Working in Chrome, btw.

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  • markusedit's avatar
    markusedit
    Active Contributor
    4 years ago
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    Hi,

    Can you please check it:

    - if there only 3 columns the first is: First Name, Last Name, Email address

    - there are no special characters like: /; _

    - the file format is csc (coma separated UTF8)