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Processing Time For Online Recordings?
Recorded a webinar today that was just over 4 hours. Online recording was enabled. How long is it, typically, before the online recording is ready? That's the one that has the webcams, and my pre...
Forum Discussion
I received an email saying my recording had processed and was ready. But then when I go to the Library, it continues to state that it is processing and it is taking much longer than usual. Has anyone experienced this previously? Support tickets take so long and it is inconvenient to sit on the phone line for long periods with their support team while they google possible issues. Can anyone on here provide any insights or recommendations? We've been having many technical issues with the GoToWebinar platform the last 2-3 months and are debating leaving the product line this year.
