The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
AnnaBogusiewicz
4 years agoNew Contributor
Questions assigned are not showing to panelists
I am experiencing the following issue issue: when trying to assign questions incoming from the audience to panelists they unfortunately are not seeing them. Is this anything you are having as well? ...
AshC
4 years agoRetired GoTo Contributor
Hi Anna,
Can you tell us anything about the staff member's local environment and hardware in use?
Was this a regularly scheduled webinar or webcast type event?
- AnnaBogusiewicz4 years agoNew Contributor
Hi Ash,
we all usually use either laptops or SurfacePros with Windows 10 Enterprise, version 20H2.
We mostly use 'Live' and 'Standard Event' to schedule our webinars.
Thanks,
Anna
- AshC4 years agoRetired GoTo Contributor
I'm sorry, there's no good reason why a question would not appear on staff members interface when using the desktop app.
In this case, you may want to send an affected panelist to Support so we can try to reproduce the issue.
- nuntio4 years agoNew Member
how about not showing up on ipad? (ios15.7)