The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Chris Droessler
6 years agoRespected Contributor
Play video embedded in PowerPoint and mix multiple computers and cameras to a GoToWebinar -
Have you ever wanted to play a video embedded in a PowerPoint file through GoToWebinar but can't because the audience sees a jumpy video with a low frame rate? Or you want to show off a computer p...
- 6 years ago
11 Feb Second Update - The desktop apps for GTT and GTM won't work with the ATEM unless you can find an "IT Professional" who can whitelist certain ports in Windows 10 systems to allow them to receive video for GTT and GTM. In other words, unless you want to screw with your registry files in hopes of making GTT or GTM work, you might want to investigate other web conference providers that just treat the ATEM Mini like a webcam. (It looks like Chris was using a Mac, so it looks like Macs don't have this problem)
11 Feb Update - this post was marked as an answer too soon. Got the ATEM Mini, and it works with everything EXCEPT GoToTraining and GoToMeeting. Support is telling me that the ATEM is "too professional" for GoToTraining and it only supports simple webcams. Still trying to make it work, but not looking good. This could be a deal breaker for GTT going forward.
ORIGINAL POST:
Thank you - this is really helpful. I ordered an ATEM Mini earlier this week and am eagerly awaiting its arrival. This device will do a lot to make my GoToTraining sessions a lot more professional. I've been frustrated a long time by the inability to zoom smoothly and control the focus of webcams, and now I can use a real camera to capture my video.
Quick_Cutter
6 years agoActive Contributor
11 Feb Second Update - The desktop apps for GTT and GTM won't work with the ATEM unless you can find an "IT Professional" who can whitelist certain ports in Windows 10 systems to allow them to receive video for GTT and GTM. In other words, unless you want to screw with your registry files in hopes of making GTT or GTM work, you might want to investigate other web conference providers that just treat the ATEM Mini like a webcam. (It looks like Chris was using a Mac, so it looks like Macs don't have this problem)
11 Feb Update - this post was marked as an answer too soon. Got the ATEM Mini, and it works with everything EXCEPT GoToTraining and GoToMeeting. Support is telling me that the ATEM is "too professional" for GoToTraining and it only supports simple webcams. Still trying to make it work, but not looking good. This could be a deal breaker for GTT going forward.
ORIGINAL POST:
Thank you - this is really helpful. I ordered an ATEM Mini earlier this week and am eagerly awaiting its arrival. This device will do a lot to make my GoToTraining sessions a lot more professional. I've been frustrated a long time by the inability to zoom smoothly and control the focus of webcams, and now I can use a real camera to capture my video.
Quick_Cutter
6 years agoActive Contributor
This was accepted as a solution a bit too soon. Have not been able to connect the ATEM Mini to either GoToTraining or GoToMeeting. I'm not a GoToWebinar subscriber. Have tried two different computers - 1 that installed all of the ATEM driver software, and one that had not. Both systems see Blackmagic Design as a webcam option, but neither work. Just a black circle with a rotating flower of infinite waiting.
If anyone has had success, please speak up. I'm headed to support to see what can be done.
- nikwashere6 years agoNew Member
Same issue as above regarding the Mini not showing footage, only a spinning wheel as GTW tries to find the feed.
Any luck or updated software from GTW?- Quick_Cutter6 years agoActive Contributor
No fix that I'm aware of. I had to change vendors. I'm not going to promote anyone specific, but every other vendor I tried worked effortlessly with the ATEM.
GoTo support told me I had to go to a professional networking specialist to make changes to Win10 registry files to make my system compatible with GoTo. Switching vendors was a lot easier and cheaper.
- nikniknik6 years agoNew Contributor
In all my forum research, the ATEM Mini will only work with GTW or GTM with a Mac, albeit a potentially cropped image.
Blackmagic says all they are doing is providing a signal and it is up to the software to accept that.
Every other service recognizes the ATEM Mini except GTW/GTM.
LogMeIn says it is too "Professional" and say you need to change some settings that most IT teams won't make.
AshC are there any plans for LogMeIn to update the software for GoToWebinar or GoToMeeting to accept what is becoming a wildy popular and powerful piece of equipment?
Please tell us this is in the works... maybe post-pandemic.