ASEWebinars thanks for the further information and details. You mention the co-organizer joined using the link established at the time the session was created and no separate GTW account was involved. Using the same credentials may have caused confusion. What they would need to do is use the link emailed to them that established them as a co-organizer. This link here is full of information on how to add and requirements necessary for co-organizers.
The co-organizer did indeed use the link Emailed to them at the time the session was created. He did not log in with the account credentials. It's the same formula we've used for years, so that's what's troubling. So, since the only thing that's different is that he joined the session later instead of at the beginning, we'll just have to use this as a cautionary tale and not have the co-organizer join late again. Fingers crossed going forward.🤞
Thank you!
ASEWebinars thanks for getting back to me. Do let us know if this happens again, this is a bit of a head scratcher.
