Forum Discussion

Fran_Simon's avatar
Fran_Simon
Valued Contributor
2 years ago

Recording link did not show up in follow up emails

HI, Yesetday the follow up email to those who attended and those who did not attend our webcast did not include the link to the recording. We've presented over 475 webcasts, so we know how to set t...
KateG's avatar
KateG
GoTo Manager
2 years ago

Hi Fran_Simon I'm checking with the team to get further insight into why your meeting link wasn't included. 

 

For the second issue, HTML links not available on a mobile device, were the links previously available on mobile devices? Is it all mobile devices or just iOS or Android? 

Fran_Simon's avatar
Fran_Simon
Valued Contributor
2 years ago
Hi Kate, the hyperlinks showed up in the post. They did not show up in both Android and Apple devices.

Do you have information about why the link to the recording did not show up? We have another webinar this week with one 6,000 people registered and I know most are counting on the link to the recording. We can't have this happen again because we get a deluge of email.