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M_Adams's avatar
M_Adams
Frequent Contributor
22 days ago

Sharing same ext on multiple phones

I don't really feel like typing this all out.

Please review Ticket/ case number 21874043

The admin portal is very clunky when adding a second phone to share the ext number of an existing ext.

Thanks,

Michael Adams

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    21 days ago

    Hi M_Adams​ 

    Nice to see you. I reviewed the case and see that the issue appears to be that on Yealink devices, extension updates do not update immediately after changing in admin portal, even after saving and updating in GoTo admin.

    If I'm missing anything please let me know. This appears to be feedback rather than an idea, so I moved it to the discussion forum. I will share this feedback with the team.