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jdewolf's avatar
jdewolf
New Member
11 months ago

Support desk not replying at all

I am trying since a couple of weeks to reach the support desk concerning the change in our Gotowebinar and gotomeeting subscription but no one is reponding at all. And we can't change anything to our...
KateG's avatar
KateG
GoTo Manager
11 months ago

Hi jdewolf

I'm not sure why the case was stalled, but I do see you were able to get in touch with support today and the case was resolved. I apologize for the inconvenience and glad you were able to get a resolution.